easy is hard |
because 50% of all users are below average by daniel bushman |
One of the best UX articles I’ve read in a long time.
As a UX designer, I’ve often had trouble clearly setting expectations regarding exactly what I’m going to deliver. The deliverables outlined in this “UX Treasure Map”, put a clear linear process to many of the things I do, and packages them in the form of here’s-what-I’m-actually-going-to-give-you. This is a great help to my non-linear brain, especially in learning to set expectations with clients.
My nature as a designer is to want to say, “Get out of my way and trust me,” but that’s just not practical in the real world. This map could be a real help to my communication skills.